Frequently asked questions

For a 5-person shop with one location, about 10 minutes: create the business, invite the crew, drag in the first week's shifts, and hit Publish. The Quickstart walks through it.

Yes — signing up asks for a business name and creates your business along with your owner account. You can rename it later in Settings.

You invite them by email from Team → Invite a teammate. They click the link to accept — new folks set a password, existing users just sign in. See For your team.

You need at least one location before creating shifts. Roles (Barista, Cook, etc.) are optional but make the schedule easier to read.

It flips your draft shifts to live, notifies everyone you scheduled, and turns any unassigned shifts into Open Shifts your team can claim. Until you publish, the week is a draft only your management team sees.

Published shifts that nobody's assigned to yet. Any team member can claim one — it moves into their My Shifts immediately, no approval needed.

First tap wins. The second person simply sees the shift is no longer open — no double-booking.

Yes. Warnings for overlaps, availability, and approved time off are advisory. Daypart flags them, but you're in control and can schedule over them when you need to.

Yes — there's a print-friendly week and month view on every plan. CSV / payroll exports for shifts and time off are on the Business plan.

From a shift, ask anyone to cover it, send it to a specific teammate, or offer a trade. A manager approves the swap; an approved trade reassigns both shifts.

Owners and managers, under Team → Swaps and Team → Time off. Managers can't approve their own requests — someone else on the management team decides.

Yes — requesting time off and claiming open shifts work on every plan. Shift swaps and approving swaps/time off are part of the Team plan.

Free is real but narrow: build the schedule, post open shifts, collect availability, and send notifications for up to 5 teammates on one location, forever. When you need shift swaps or time-off approvals, that's the Team plan at $20/mo.

Free (1 location, 5 people) covers scheduling basics. Team ($20/mo — 3 locations, 25 people) adds swaps, time-off approvals, multiple managers, role colors, and the events row. Business ($40/mo — 10 locations, 75 people) adds CSV / payroll exports. Full details in Account & billing.

Owners manage the plan on the Billing page — upgrading opens a secure checkout, and once subscribed you can change or cancel anytime from the billing portal. Billing is owner-only.

No. Daypart is just the scheduler. Pair it with Gusto, Wave, OnPay, or whatever your accountant prefers — we don't want to be your HR platform.

On the sign-in screen choose Forgot password?, enter your email, and open the reset link we send. See Account & billing.

Yes — the web app is mobile-friendly. Open it in Safari or Chrome, or use "Add to Home Screen" for a one-tap icon. Native mobile apps are on the way.

Yes — a sun/moon toggle in the top corner of every page. Your choice persists across the site and the app and respects your device setting until you pick one.

No. Removing a teammate keeps their past shifts intact. Re-invite the same email and their record reactivates automatically.