Frequently asked questions

For a 5-person shop with one location, about 10 minutes: create the business, invite the crew, drag in the first week's shifts, and hit Publish. The Quickstart walks through it.

Yes — signing up asks for a business name and creates your business along with your owner account. You can rename it later in Settings.

You invite them by email from Team → Invite a teammate. They click the link to accept — new folks set a password, existing users just sign in. See For your team.

You need at least one location before creating shifts. Roles (Barista, Cook, etc.) are optional but make the schedule easier to read.

It flips your draft shifts to live, notifies everyone you scheduled, and turns any unassigned shifts into Open Shifts your team can claim. Until you publish, the week is a draft only your management team sees.

Published shifts that nobody's assigned to yet. Any team member can claim one — it moves into their My Shifts immediately, no approval needed.

First tap wins. The second person simply sees the shift is no longer open — no double-booking.

Yes. Warnings for overlaps, availability, and approved time off are advisory. Daypart flags them, but you're in control and can schedule over them when you need to.

Yes — there's a print-friendly week and month view on every plan. CSV / payroll exports for shifts and time off (with Gusto and QuickBooks presets) are on the Business plan, alongside an hours reporting dashboard.

From a shift, ask anyone to cover it, send it to a specific teammate, or offer a trade. A manager approves the swap; an approved trade reassigns both shifts.

Owners and managers, under Team → Swaps and Team → Time off. Managers can't approve their own requests — someone else on the management team decides.

Yes — your 30-day trial includes the full Team feature set, so shift swaps, time-off requests, and approvals all work from day one. They stay on after the trial on a paid Team or Business plan.

Every new business gets a 30-day free trial with the full Team feature set — no credit card. When the trial ends, keep going on Team ($20/mo) or Business ($40/mo). Until you subscribe, the account goes read-only: you can still see everything, and your data is never deleted.

Everyone starts with the 30-day Team trial. Team ($20/mo — 3 locations, 25 people) is the working product: swaps, time-off approvals, multiple managers, role colors, the events row, and guest team members. Business ($40/mo — 10 locations, 75 people) adds operator reporting (an hours dashboard, overtime heads-up alerts, a weekly email report), CSV / payroll exports (Gusto, QuickBooks), and a multi-location overview. Full details in Account & billing.

Owners manage the plan on the Billing page — upgrading opens a secure checkout, and once subscribed you can change or cancel anytime from the billing portal (billing is owner-only). For a step-by-step walkthrough with screenshots, see How to upgrade & pay.

No. Daypart is just the scheduler. Pair it with Gusto, Wave, OnPay, or whatever your accountant prefers — we don't want to be your HR platform.

On the sign-in screen choose Forgot password?, enter your email, and open the reset link we send. See Account & billing.

Yes — the Daypart iOS app is on the App Store for iPhone and iPad. The web app is mobile-friendly too: open it in Safari or Chrome, or use "Add to Home Screen" for a one-tap icon.

Yes — a sun/moon toggle in the top corner of every page. Your choice persists across the site and the app and respects your device setting until you pick one.

No. Removing a teammate keeps their past shifts intact. Re-invite the same email and their record reactivates automatically.